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Operation Management

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Answer: Hello, professor Dr. Guevarez and class,Customer relationship management (CRM) is a method for managing the companies' relationships and also interact......

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Question: Discuss several disadvantages of linear programming; clearly explain the reasons for your choices....

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Answer: There are different forecasting Methods. Forecasting methods are classified into two types: Quantitative and qualitative. In quantitative methods, the......

Question: Imagine you work for a breakfast cereal company that makes prepared products that are served cold. Y......

Answer: Time series forecasting is a quantitative technique that a new hot breakfast cereal would require by the consumer. According to the definition, time s......

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Answer: 1. I am an intern so a comprehensive orientation would be beneficial. An ideal orientation should cover the company's culture, key personnel, and an o......

Question: Which of the following is NOT true about the cost of quality?...

Answer: Increasing prevention cost increases appraisal, internal, and external failure costs....

Question: The work of 20 claims processors is sampled and examined for errors. 100 claims are randomly pulled......

Answer: 0.099 (or 0.10)....

Question: Costs of inspectors, testing, testing equipment, and labs are examples of...

Answer: appraisal costs....

Question: A production center is available for 8 hours per day in a factory. It is composed of several rotary......

Answer: is 75%....

Question: The concept of mistake-proofing was first developed in the 1960s by Shigeo Shingo. It was called...

Answer: poka-yoke....

Question: Which of the following statements concerning ISO 9000 is FALSE?...

Answer: An ISO 9000 registered company signifies the company produces products of the highest quality....

Question: Quality of design...

Answer: is determined before production by a cross-functional product design team....

Question: A product assembled of 10 purchased components, where the defective rate of each component is 0.5%,......

Answer: 95.11%....

Question: Which of the following is the most important criterion (highest number of points) of the Malcolm Bal......

Answer: Results...

Question: Poka-yoke is...

Answer: designing a process so that it can only be performed correctly....

Question: Mean time between failure...

Answer: is used to measure a product's reliability....

Question: A supplier that guarantees 100% conforming parts to customers even though production yield at its pl......

Answer: False...

Question: ISO 9000 standards guarantee that a product or service has no defects....

Answer: False...

Question: SERVQUAL measures which dimension of service quality?...

Answer: Responsiveness, tangibles, empathy, assurance, and reliability....

Question: While monitoring a production process that is in a state of statistical control, a control chart tha......

Answer: classify a process as "in control" more frequently....

Question: Suppose that a process is in a state of control and we have the following information for a human we......

Answer: 207.7 lbs...

Question: Which of the following statements about six sigma is NOT correct?...

Answer: The six sigma approach is suited only for manufacturing processes....

Question: Range charts are used to evaluate...

Answer: the variability of data within samples for variable data....

Question: Which of the following techniques are used for continuous improvement?...

Answer: All of these choices...

Question: Which of the following statements about process capability is accurate?...

Answer: All of these choices are true....

Question: The appearance of a restaurant meal that is not satisfactory is an example of...

Answer: attribute measurement....

Question: A cause-and-effect diagram...

Answer: has all of these features....

Question: Which of the following statements about process quality control is NOT true?...

Answer: Common cause variation can be eliminated from the process by removing the potential causes....

Question: Generally, two types of data may be collected from sampling at an inspection point. These two types......

Answer: variable and attribute data....

Question: Suppose that you have taken 30 samples of 200 units each and calculated the proportion defective as......

Answer: .1309...

Question: A manufacturer of television wall mounts would like to make a chart to monitor the percentage of def......

Answer: 0.102....

Question: A machining process is capable of producing a component with an average specification of 5 inches an......

Answer: 0.667....

Question: The ability of the process to meet, or exceed, its specifications can be determined by...

Answer: Cp index....

Question: A Pareto diagram...

Answer: shows the prevalence of the various types of defects that have been found....

Question: The two fundamental supply chain strategies are...

Answer: innovative or imitative....

Question: Next year's goal is to fill 99% of all orders from stock. This is an example of which of the followi......

Answer: Objective...

Question: In the product imitator strategy, the order winner is ________ for the customer, whereas in the prod......

Answer: price, flexibility...

Question: A company uses proprietary computer software to offer services that other companies have not been ab......

Answer: Distinctive competence...

Question: Make or buy is an example of what type of strategic decision?...

Answer: Process...

Question: The operation objectives of quality, cost, delivery, and flexibility are...

Answer: connected....

Question: The four common objectives of operations are...

Answer: quality, cost, delivery, and flexibility....

Question: Operations strategy is a...

Answer: functional strategy....

Question: Which of the following is NOT a characteristic of a global corporation?...

Answer: Facilities and plants are located on a country-by-country basis....

Question: The four elements that form the heart of operations strategy include...

Answer: mission, distinctive competence, objectives, and strategic decisions....

Question: Which of the following statements concerning the relationship among corporate, business, and functio......

Answer: Corporate strategies guide the development of business strategies, which guide the development of functional strategies....

Question: Supply chain strategy focuses, in part, on...

Answer: all of these choices....

Question: Which of the following statements concerning quality function deployment (QFD) is FALSE?...

Answer: QFD is a tool used to monitor the sampled output of high-volume operations continuously to ensure products continually meet technical design specifica......

Question: Quality function deployment...

Answer: links customer requirements to technical specifications....

Question: Quality function deployment...

Answer: all of these choices....

Question: Process design...

Answer: should occur at the same time as product design....

Question: The third common phase of product development focuses on pilot production and testing. Which of the......

Answer: Introduction of full-scale production and market introduction....

Question: A restaurant offers a "customer's choice" sandwich for which the customer specifies the bread, meat,......

Answer: 108...

Question: When marketing, engineering, and operations simultaneously develop a product, this approach is known......

Answer: concurrent engineering....

Question: An example of a prototype is...

Answer: the original McDonald's restaurant....

Question: What is shown by the "chimney" in the house of quality (QFD matrix)?...

Answer: A ranking of the relative importance of each customer attribute....

Question: Product design decisions are strategically important for a variety of reasons. Which of the followin......

Answer: Product design decisions typically account for an insignificant percent of a product's postdevelopment production costs....

Question: According to the text, which of the following is a prerequisite to mass customization?...

Answer: Modular design...

Question: What element is shown along the left side of the quality function deployment (QFD) matrix?...

Answer: Customer attributes for the new product....

Question: Approximately what percentage of the American workforce works in service industries?...

Answer: 80%...

Question: Which of the following is NOT a new challenge facing operations?...

Answer: Quality teams...

Question: Which of the following does NOT come under the process category of the operations decision framework......

Answer: Product or service inspection...

Question: Inventory decisions involve...

Answer: all of these choices....

Question: Common inputs to the operations transformation process include all of the following EXCEPT...

Answer: conversion processes....

Question: The five decision areas in operations management are...

Answer: A) process, quality, capacity, inventory, and supply chain....

Question: Key elements/events that should be monitored in the firm's external environment include all of the f......

Answer: All of these should be monitored....

Question: The supply chain extends from...

Answer: supplier to customer....

Question: Capacity decisions...

Answer: include staffing and scheduling....

Question: Challenges facing operations and supply chain managers signify that...

Answer: every operation should be externally directed to meet the customers' requirements....

Question: Supply chain management includes the integration of...

Answer: all of these choices....

Question: Offshoring refers to...

Answer: a product or service made or delivered in a foreign country....

Question: A U.S. hospital system is considering outsourcing a portion of its diagnostic workload to a medical......

Answer: $483,000...

Question: A company has the following financial information (in millions of $): Sales $ 277 Cost of goods sold......

Answer: 7.92...

Question: When purchasing finds savings in the cost of goods sold,...

Answer: such savings fall directly to the bottom line....

Question: A manufacturer has decided to outsource and offshore a small electric motor that it currently manufa......

Answer: $212.28 per unit...

Question: A company has sales of $150 million, cost of goods sold of $100 million, and a before-tax profit of......

Answer: $62.5 million....

Question: Purchasing activities include...

Answer: all of these choices....

Question: A company needs to have 25,000 pounds of material trucked from plant A to plant C. It also needs to......

Answer: The consolidated shipment is the low-cost option by $150.00....

Question: Smith Equipment has three separate shipments to customers all in the same city. The shipment weights......

Answer: consolidate the shipments at a savings of $150....

Question: Which of the following was NOT given as one of the five modes of transportation?...

Answer: Internet...

Question: Which of the following is NOT a significant contributing factor to warehouse location decisions?...

Answer: All of these choices are significant contributing factors....

Question: Which of the following transportation modes has the lowest cost per ton?...

Answer: Rail....

Question: When a distribution center immediately sorts large incoming shipments into smaller lots and into emp......

Answer: cross-docking....

Question: Suppose a warehouse is to be located to ship to the following three customers (A, B, and C) with dem......

Answer: 21.5....

Question: Smith Equipment has a single shipment of 20 units, each weighing 1,500 lbs., to go from its headquar......

Answer: Rail...

Question: The major components (patterns) of a time series consist of all of the following EXCEPT...

Answer: correlation....

Question: A regression model is an example of which type of forecasting method?...

Answer: Causal...

Question: The difference between actual demand and the forecast is...

Answer: forecast error....

Question: Using exponential smoothing, if we want forecasts to be very responsive to recent demand, the value......

Answer: large....

Question: ________ models are usually more accurate than ________ models for medium-to-long-range forecasts....

Answer: Causal, time series...

Question: A small company that manufactures rubber boots is selecting a method to forecast demand for the next......

Answer: Qualitative...

Question: Given the following weekly demand figures, Week Demand 1 20 2 60 3 30 4 20 5 40 ? using a three-week......

Answer: 30...

Question: The moving average forecasting technique rapidly responds to changes in the mean level of demand whe......

Answer: a small number of periods is used....

Question: Given the following weekly demand figures, what is the MAD at the end of week 5? Week Demand forecas......

Answer: 12.0...

Question: Which of the following is NOT a measure of forecast accuracy?...

Answer: Cumulative absolute deviation of forecast error...

Question: What is the exponentially smoothed forecast for week 2? (Use F1 = 25 and alpha = 0.2.)...

Answer: 24...

Question: The forecast was 70 units for the current period while actual demand was 76. The forecast for the ne......

Answer: 0.967...

Question: Which phrase most closely describes the Delphi forecasting technique?...

Answer: Rounds of anonymous data collection...

Question: The average cash-to-cash cycle is defined as...

Answer: Days in inventory + days in account receivable - days in accounts payable....

Question: Which of the following is NOT true about supply chain dynamics?...

Answer: The best way to improve the supply chain is to increase the total replenishment time and to feed back actual demand information to all levels....

Question: Which of the following does the supply chain operations reference (SCOR) model NOT include?...

Answer: All of these choices are included....

Question: To reduce supply chain risk, a company should...

Answer: buy the same critical item from two or more suppliers....

Question: The "triple bottom line" of supply chain performance refers to...

Answer: A) environmental, social, and financial performance....

Question: Backward or upstream supply chain flows include...

Answer: all of these choices....

Question: Which of the following is included in the supply chain risk mitigation framework?...

Answer: Postdisruption recovery...

Question: The level of supply chain resilience is determined by the ability to...

Answer: plan, detect, and act on disruptions....

Question: Supply chain sustainability is accomplished primarily through...

Answer: all of these choices....

Question: A service guarantee...

Answer: all of these choices....

Question: Which of the following is a common potential benefit of outsourcing services?...

Answer: Increased ability to focus on core competencies....

Question: Service recovery refers to...

Answer: the ability to quickly restore service following a service failure and provide compensation....

Question: The ideal lot size for a lean system is...

Answer: one....

Question: The basic foundation of the Toyota production system and just-in-time manufacturing includes all of......

Answer: longer product development times....

Question: ________ is(are) the direct observation of work, conducted so that work practices can be improved....

Answer: Gemba...

Question: The ideal setup time for a lean system is...

Answer: 0 minutes....

Question: Lean thinking can be applied to...

Answer: all of these choices....

Question: A monthly production schedule calls for 20,000 units of product A, 10,000 units of product B, and 5,......

Answer: 1,000 units of A; 500 B; 250 C....

Question: The seven forms of waste include all of the following EXCEPT...

Answer: bottleneck....

Question: Which of the following is NOT generally an element of a lean system?...

Answer: MRP push system...

Question: Which of the following is true for takt time in a lean system?...

Answer: Takt time is used to match supply and demand....

Question: One of the main objectives of a lean system is...

Answer: reduction of waste....

Question: Reducing setup time is important because it...

Answer: all of these choices....

Question: The effect of a lean system on employees can best be described as...

Answer: lean engages employees in problem-solving activities....

Question: Process elements that might be changed when improving a process include...

Answer: all of these choices....

Question: A bottleneck is...

Answer: all of these choices....

Question: A service blueprint...

Answer: has all of these features....

Question: The capacity of a process is determined by...

Answer: the bottleneck....

Question: A bank has an average of 10 customers per hour arriving into the system, and it takes an average of......

Answer: 5 customers...

Question: A machine center can produce 175 units per day at 100% utilization. Demand is 75 units per day, and......

Answer: 125 units....

Question: If I denotes the average inventory in the system, T denotes the average throughput time, and R denot......

Answer: R = I/T....

Question: If a factory has 100,000 units of materials in the system and if the average flow rate of the system......

Answer: 20 days....

Question: Assembly lines have a number of characteristics. Which of the following is typically NOT a character......

Answer: Use of general-purpose equipment....

Question: Process efficiency is usually highest in which type of process?...

Answer: Assembly line...

Question: An important lesson from the product-process matrix is...

Answer: give importance to aligning product choice decisions and process choice decisions....

Question: The type of processing system that is used for highly standardized products such as oil and gasoline......

Answer: continuous process....

Question: Which of the following is among the factors that influence process selection?...

Answer: All of these choices...

Question: A company makes necklaces with attached letters. Department A manufactures the necklace chains and l......

Answer: make-to-stock, assemble-to-order....

Question: The type of processing system that is used for complex jobs with a unique or creative set of activit......

Answer: project....

Question: Mass customization is defined as...

Answer: producing a large variety of products at approximately the same cost as mass production....

Question: The throughput ratio (TR) is the ratio of the total processing time for the job divided by...

Answer: total waiting time plus total processing time....

Question: Make-to-stock (MTS) and make-to-order (MTO) choices each offer relative advantages and disadvantages......

Answer: MTO typically allows for higher flexibility in product design offerings....

Question: Primary reasons to hold inventory include all of the following EXCEPT...

Answer: to decrease inventory turnover ratio....

Question: A paint supplier that places orders for different colors of paint for delivery at the same time shou......

Answer: P system....

Question: Given that unit cost = $25, annual carrying charge = 10%, annual demand = 4,000 units, and ordering......

Answer: 219 units....

Question: A particular brand of soap has a lead time of three weeks to reorder, a weekly standard deviation of......

Answer: 118.49 units....

Question: A computerized inventory system checks inventory levels at the end of the week and produces suggeste......

Answer: A periodic review system...

Question: ABC analysis requires that inventory be classified according to...

Answer: annual dollar usage....

Question: Of the cost elements making up total inventory cost, which is the most difficult to estimate?...

Answer: Stockout costs...

Question: Which cost is NOT part of inventory ordering costs?...

Answer: Obsolescence costs...

Question: In the basic EOQ model, if annual demand and carrying costs double, the EOQ...

Answer: remains the same....

Question: Traditional ABC classification means that inventory...

Answer: is classified according to demand times cost (demand * cost)....

Question: Demand for an item is 10 units per week, and delivery lead time is 3 weeks. The safety stock is know......

Answer: 41...

Question: Service levels are...

Answer: all of these choices....

Question: In MRP "scheduled receipts" are...

Answer: open orders not delivered yet....

Question: Using a lot-for-lot ordering strategy for the following item, what is the net requirements amount in......

Answer: 5 units...

Question: ________ systems use a requirements order philosophy, while ________ systems use a replenishment ord......

Answer: MRP, order-point...

Question: The parts explosion results in the following outputs:...

Answer: purchase orders and shop orders....

Question: Using a lot-for-lot ordering strategy for the following item, what is the planned order release amou......

Answer: 15 units...

Question: The master production schedule (MPS) for two products, A and B, is shown below. To manufacture item......

Answer: 38 units...

Question: Successful MRP implementation requires...

Answer: management support, accurate data, and adequate computer support....

Question: Integration with which of the following functions is required for an effective ERP system?...

Answer: All of these choices...

Question: The master production schedule for Product A shows a need for 30 units, and Product B shows a need o......

Answer: 190...

Question: Decisions made in operations affect other functions as below except -...

Answer: Operations decisions directly affect government’s macro-economic policy...

Question: The process view provides a basis for viewing an entire business as a system of interconnected proce......

Answer: True...

Question: The three primary functions that exist in most business organizations are...

Answer: operations, finance, and marketing....

Question: The primary role of operations and supply chain management is to...

Answer: increase the productivity of the firm....

Question: The transformation view of the operations function provides a unified approach for studying the manu......

Answer: True...

Question: Simultaneous Engineering or Concurrent Engineering refers to all below...

Answer: All of the above...

Question: Which of the following is NOT true regarding service and manufacturing operations?...

Answer: both employ roughly 50% of the US workforce...

Question: Marketing function has a great deal of interface with the operations function except...

Answer: Marketing’s product branding advertising is directly related to operation’s inventory decisions...

Question: Finance and Accounting function has a great deal of interface with the operations function except...

Answer: Finance can directly determine initial public offering (IPO) decisions based on operations considerations...

Question: Cross-functional teams in product and process development/design requires all except...

Answer: Research and Development teams are separated from all other functions...

Question: Why is operations management a more encompassing term than production management?...

Answer: Operations management refers to service as well as manufacturing organizations....

Question: 3.3 Written Assignment: Regulatory Requirements -Quality Assurance (QA) and Quality Control (QC) – I......

Answer: Introduction Quality Assurance (QA) and Quality Control (QC) are both essential parts of repair, Repair, and Overhaul (MRO) organizations that make su......

Question: Your Experiences with Operations Strategy First, think about your past and current experiences with......

Answer: Experiences with Operation StrategyAs an African American employee in a successful business organization, I have seen how important it is to implement......

Question: Review the Research PaRer & Presentation Overview and finalize your research paper. Double check th......

Answer: AbstractThe research paper has aimed to find whether optimizing aircraft maintenance operations at Delta Air Lines leads to improved efficiency and re......

Question: You will summarize your interview, responses, analysis, and recommendations in a PowerPoint presenta......

Answer: Speaker Notes (needs to be sent to the client - the last person adding to this will ensure unnecessary tutor names or other data are removed.) PASTE T......

Question: Based on your readings and resource review, you should be able to define the three strategic approac......

Answer: IntroductionCompetitive advantage is any aspect that gives an edge to a company over its competitors in the industry. Competitive advantage is attaine......

Question: Identify an online sales company and explain how the concepts of complexity and divergence apply. Pr......

Answer: Let's consider the online sales company Amazon as an example and examine how the concepts of complexity and divergence apply to its business. 1. C......

Question: Data Analysis and Interpretation...

Answer: Participants' Demographic StatisticsThe researcher employed purposive sampling, selecting fifty college-age adolescents with various backgrounds and d......

Question: The physicians at Aubreyville Regional Hospital were growing increasingly frustrated with the lack o......

Answer: Question 1The passion of Dr. Jones for retrieving historical information about patients confirms her intention to gain a holistic understanding of her......

Question: Write an essay on how one could design a Visual Factory and perform Total Productivity Maintenance (......

Answer: IntroductionVisual factory is a critical component that a production manager uses for developing an efficient and safe production control and maintena......

Question: Read the article that discusses statistical process control for service processes. Discuss how the m......

Answer: Multiple control charts is a very important tool in statistical process control. Multiple control charts has to control the product or the process at......

Question: Choose a real-world process (at a bank or hospital or university or restaurant or hotel or even at y......

Answer: INTRODUCTIONSix Sigma is a tool that is used in all types of industries. The tools for each business are universal. Six Sigma, over the last 25 years......

Question: Perform PEST and SWOT analyses for a potential Six Sigma project at your workplace. Summarize the pr......

Answer: Six Sigma refers to a marketing strategy that lays emphasis on the improvement of the profitability and the efficiency of an organization on the whole......

Question: Read the article that discusses how Six Sigma was applied to improve a hospital discharge process. D......

Answer: Hospital discharge process: This is the time when patients are discharged from the hospitals. Either they are to be taken back home or to an after car......

Question: Read the article that explains the types of benchmarking. Write a short paper on how any or all of t......

Answer: BenchmarkingBenchmarking is the comparison of technological standards with the best in the industry. This method of comparison involves assessing exis......

Question: Read the article that discusses the Measure phase and the commonly used tools and concepts within th......

Answer: Measure appears to be second in position in case of a teams work. In case of measure quantity holds an important position rather than quality.The aim......

Question: Identify the customers of a process at your workplace. Then, identify their requirements from that p......

Answer: PROJECT MANAGEMENT OF A COMPANY THAT INSTALLS MACHINES FORCANCER TREATMENTIn today’s world, the requirements of the customers are rapidly changing. Cu......

Question: Read the article that discusses the stages of team development. Discuss the forming, norming, stormi......

Answer: Working on a new line production with a newly carved team of members, we had undergone the steps of forming, storming, norming and performing to carry......

Question: Magnet hospitals are required to integrate evidence-based practice. What are steps and strategies th......

Answer: Evidence based practice is an integrative mode of addressing healthcare questions and problems with best available evidences and expertise coupled wit......

Question: Read the article that discusses how to create a happy workforce using Total Performance Scorecard. D......

Answer: Similarities between Balanced Scorecard and Total Performance Scorecard ? Both Balanced Scorecard and Total performance scorecard are the system of me......

Question: Create a brochure with two sections delineating the advantages of SIOP(Sheltered Instruction Observa......

Answer: The Sheltered Instruction Observation Protocol (SIOP) is a model that has helped in addressing the academic needs of people interested in learning Eng......

Question: Armand Feigenbaum made significant contributions to quality management. Research on Feigenbauma's co......

Answer: Armand V. Feigenbaum and the term Quality Control go hand in hand. He is an American Quality Expert and a businessman. He was instrumental in devising......

Question: Read the article that discusses how to use Deming’s principles to create the next generation of lead......

Answer: William Edward Deming was not only a statistician but also a professor, author, lecturer and consultant. His amazing principles to create leaders were......

Question: Read the article that illustrates how process mapping can be applied to a sales process, with “lean......

Answer: Use of Lean solution Lean solutions are used to eliminate the waste in any process whether in form of step or time. Lean solutions main aim is to impr......

Question: Read the article that illustrates the 5S methodology with examples. Also, watch this video that incl......

Answer: Implementation of 5S5S helps in improving the work environment of your work place thus leading to better productivity. Here we are taking the example......

Question: Read this article about Lean Six Sigma for the twenty-first century. Review the â€œWhat needs to cha......

Answer: Assignment: Changes Needed in Six Sigma Organizations usually view Six Sigma as a concept formulating ways to achieve perfection or near perfection. O......

Question: Blog: Reflective Summary You have been investigating and reflecting upon Six Sigma quality managemen......

Answer: The Six Sigma quality management issues have multiple issues associated with it. The quality management area in a business organization is critical fo......

Question: Read this article about Lean Six Sigma for the twenty-first century. Review the “What needs to chang......

Answer: Discussion Title: Changes Needed in Six Sigma The business environment has evolved through changes and it is bound to embrace changes in the future to......

Question: Read the case study about using the DMADV approach for designing new housing at the University of Mi......

Answer: IntroductionThe DMADV approach is an effective tool to create and develop new product, services or modify existing products to make them meet client e......

Question: Share examples of each of the Level I, II, and III coping strategies that you have experienced in yo......

Answer: Coping StrategiesToday the main problem for a person is how to cope up with this fast running life which on failure creates stress in our mind leading......

Question: Investigate on the internet the various ways (interviews, focus groups, surveys, etc.) to collect th......

Answer: Interviews, Observations, Questionnaires, focus group are used for collecting the voice of the customers. A large amount of information can be collect......

Question: Read the article that presents the application of Six Sigma in research and development firms. Summa......

Answer: Practicing Six Sigma Quality ManagementSix Sigma approach is a set of tools and strategies to improve the on- going process. Organizations have starte......

Question: Investigate on the internet the method of kaizen (Japanese for “continuous improvement”) and the too......

Answer: Japanese for "improvement", or "change for the better" refers to philosophy or practices that focus upon continuous improvement of......

Question: Discussion Title: Continuous Improvement Read this case study about the continuous improvement and i......

Answer: Continuous improvement is defined as “an organization wide process of focused and sustained incremental innovation” (Coughlan & Coughlan, 2011). R......

Question: Discussion Title: Comparison of Six Sigma Course Project with CSX’s Project Read this article that p......

Answer: The cause and effect diagram provides an effective tool for planning solutions for a problem. It is more effective as planning tool as compared to pro......

Question: Blog: Practicing Six Sigma Quality Management Read this case study about CSX’s DMAIC approach to red......

Answer: CSX Corporation managed to save millions of dollars by using define, measure, analyze, improve and control (DMAIC) approach of Six Sigma through reduc......

Question: Discussion Title: Relationship among the Performance Metrics (a) What is the need for the process ca......

Answer: IntroductionProcess capability in Six Sigma measures the percentage or degree of extent to which the production systems of the firm is able to meet th......

Question: Read the article about combining Six Sigma and knowledge management in hospitals. The authors hypoth......

Answer: IntroductionSix Sigma approach focuses on “process improvement and variation reduction”. (Isixsigma.com) while knowledge management system emphasis on......

Question: Watch the video "Overview of Six Sigma" located in the Module Six Resource folder. Identif......

Answer: Common causes of variation in manufacturing process In the manufacturing process of a firm, the common causes of variation refer to those fluctuations......

Question: Post 5.1 Recall “management reserve” from the Module Five lecture document. A management reserve is......

Answer: Management reserve Management reserve refers to any unforeseen, unpredictable or unanticipated work, circumstances and events encountered by a project......

Question: Write a report of 200–400 words about the repeatability and reproducibility of the measurement syste......

Answer: IntroductionIn a Six Sigma project undertaken to reduce quality errors in the painting process of a company that produces metal parts for A/C systems,......

Question: Read this article that explains the importance of repeatability and reproducibility of a measurement......

Answer: A service process needs efforts directed towards the customers demands. In return to the fulfillment of these demands, the service generates not only......

Question: Review this example to learn how individual effectiveness of each inspector is calculated, besides r......

Answer: The problems associated with the measurement errors in any measurement system remains a critical problem area. Inspectors have different human judgmen......

Question: Read this case study about a consulting company that improved customer satisfaction by employing R&a......

Answer: Variations are common in any operations, be it the data collection process or any important operation. But the vital discussion area remains to remove......

Question: Read this case study that discusses how quality is achieved at an Iowa Hospital via the PDSA approac......

Answer: Introduction The PDSA model which stands for Plan-Do-Study-Act was developed by Dr. W. Edwards Deming as an improvement of the PDCA improvement model......

Question: Discussion Title: Improvement of a Hospital’s Discharge Process Read this article that presents the......

Answer: IntroductionSix Sigma DMAIC approach provides a framework for improving customer satisfaction and reducing hassles and time involved for patient disch......

Question: Read this article that compares traditional and Six Sigma quality approaches with respect to eight f......

Answer: Introduction The claim of that traditional approaches to quality improvement can be “overly idealistic or not sustainable” is not without its reasons.......

Question: Read the case study that discusses the costs of poor quality. Identify at least five costs of poor q......

Answer: Five costs of poor quality Cost of quality represents costs that are incurred for failing to adhere to certain minimum quality standards of a product......

Question: MANAGING QUALITY IN HEALTHCARE INDUSTRY...

Answer: AbstractIn the Healthcare Industry, the quality of care provided has now become more than just a concept. In the US, the Institute of Medicine has lau......

Question: The research paper would be on an issue related to management of operations such as Comparison betwe......

Answer: Managing Quality in Healthcare industryAbstractIn the Healthcare Industry, the quality of care to be provided or received has now become more than jus......

Question: The first three questions refer to the attached article. For these, imagine that David Hammond has h......

Answer: The first three questions refer to the attached article. For these, imagine that David Hammond has heard of your skills in management, and has contrac......

Question: You are currently working at a large academic medical center in an urban community. For the last sev......

Answer: Large academic medical centers and community not-for-profit hospitals have very different economic and financial structures, which can affect staffing......

Question: First Discussion topic: Specific IT system applications in health services delivery fall into four m......

Answer: Topic 1 Influence of Clinical Information Systems on Healthcare DeliveryClinical Information Systems (CIS) have a major positive impact on patient car......

Question: Increasingly, technological change is raising serious ethical and moral issues: gene mapping of huma......

Answer: Human gene mapping, a cutting-edge technique that pinpoints individual genes and their roles, has enormous promise to enhance human health. The gene m......

Question: The concept of value (improved benefits at lower costs) is important to those who finance healthcare......

Answer: The idea of value in healthcare, which means getting better results at cheaper prices, is essential to the long-term viability and efficiency of healt......

Question: First Discussion Topic: This article from Future Technology 500, presents several examples of medica......

Answer: Challenges and Opportunities of Implementing Holograms and Acupuncture Technology Brain-Computer Interfaces (BCI) BCIs have the revolutionary potentia......

Question: Explain the salient characteristics of various types of provider organizations, including mission, p......

Answer: Working with a downtown Community health center was an honor. During my year-long position, I learned much about the distinctive qualities that make C......

Question: 1. What are the cultural beliefs and values presented in the video? 2. What is the value to the pati......

Answer: Cultural beliefs and values The video emphasizes several cultural values and ideas, most notably the significance of interpersonal connections, commun......

Question: Using the link Harvard Business Publishing found in your course Table of Contents, read the case stu......

Answer: 1. Summary of the Scenario and Key PointsThe Kleiner-Perkins and Genentech case is a prime example of the transformative convergence between scientifi......

Question: As a primary benchmark, benefits must outweigh any negative consequences. Research and evaluate the......

Answer: Clinical trials play a key role in the evolution of medical treatments. These systematic examinations, involving human volunteers, assess the safety,......

Question: The Institute for the Future predicted that new vaccines would be developed to treat noninfectious d......

Answer: The Health Insurance Portability and Accountability Act (HIPAA) is a pivotal law designed to safeguard the health and well-being of American citizens.......

Question: Research HIPAA, and explain the following in detail: What is the date of the enactment of this act?W......

Answer: The Health Insurance Portability and Accountability Act (HIPAA) is a pivotal law designed to safeguard the health and well-being of American citizens.......

Question: The text discusses forces of future change. Please choose two and offer an analysis of your choices....

Answer: Impact of Medical TechnologyThe diagnosis and treatment of patients have greatly improved thanks to medical technology. Advanced imaging techniques, i......

Question: Answer the following short-answer questions in detail. See the Final Exam Rubric for moreinformation......

Answer: What are the basic characteristics that differentiate the U.S. health care delivery system from that of other countries?The intricate combination of p......

Question: In Module Seven, you will investigate metrics for determining success in an innovative organization......

Answer: I am employed as a financial counselor in a large medical facility. According to me none of Ekvall's 10 aspects surprised me much since taken as a who......

Question: Discussion Assignment 11) In your opinion, what is Operations and Logistics Management and why is it......

Answer: The procedures that guarantee a business's seamless and effective operation are included in operations and logistics management. It involves controlli......

Question: Homework Assignment 2DetailsAnswer all of the following questions. Make sure to show your calculatio......

Answer: Running head: HOMEWORK ASSIGNMENT 2Homework Assignment 2 Quincy CollegeQuestion 1Labor Productivity = Total Revenue/ Total Hours Worked (Jacobs & Chas......

Question: Discussion Assignment 2Answer the following questions:1) In your own words, what is productivity and......

Answer: Productivity measures the efficiency with which labor and capital are used to produce goods and services. Businesses gain from higher productivity in......

Question: Discussion Assignment 3Answer the following questions:1) What are three factors that may affect the......

Answer: 1) To help the working poor, the government raises the minimum wage.Intentionally increasing the minimum wage to aid the working poor could result in......

Question: Homework Assignment 4DetailsAnswer all of the following questions: 1) Describe how the bullwhip effe......

Answer: Homework Assignment 4 Quincy CollegeAs minor changes in retail demand cause successively larger variations further up the supply chain from the retail......

Question: Discussion Assignment 4What do you think may be an unintended consequence of each of the following p......

Answer: 1) To help the working poor, the government raises the minimum wage.Intentionally increasing the minimum wage to aid the working poor could result in......

Question: Discussion Topic: Discussion Assignment 5Discussion Assignment 5Watch the following video:Amazon vs.......

Answer: When it comes to inventory management, Walmart and Amazon are very different. Walmart uses a mixed approach, which is supported by its actual retail p......

Question: Discussion Assignment 6Watch the following video:https://www.youtube.com/watch?v=U2AGLeJBFNgLinks to......

Answer: The Brightpick video, which shows off their sophisticated robotic warehouse with AI automation, emphasizes how optimization helped them accomplish two......

Question: Final Presentation Assignment (Submit Here)Based on the final presentation instructions, MGT 360 OT......

Answer: Hello,My presentation is attached. I worked on Sourcing of materials of Nike.Thank YouFinal Presentation Assignment.pptx...

Question: Discussion Board 1: Creating Competitive Advantage with Operations***DB grading policy: respond to o......

Answer: Hello, Class and ProfessorI am selecting Question 3 (Business Performance) to make the current discussion.It is argued that "every organization must m......

Question: CASE STUDY: SURPLUS STYLESSurplus Styles is a manufacturer of hair care products, including shampoos......

Answer: To address Derick's challenges at Surplus Styles, here are some steps and insights:Steps to Solve the Problem: Derick should start by researching supp......

Question: Discussion: Supply Chain StrategyCO3: Evaluate the four building blocks of a supply network strategy......

Answer: Hello professor and everyone else, hope you are doing well â€“ considering the case study from Sanders (2025) book, in order to resolve the problem De......

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