Question.2895 - Business Policy Portfolio
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Reflection A number of techniques and systems have been learnt in the present course which shall be used by me in future courses and in my career to present projects, assignments and presentation in a considerably better manner. I intend to employ good business style through the use of Microsoft PowerPoint to make my presentations smarter and have better visual impact within documents. With the same idea I would employ Keystone presentation techniques which would provide means to have better demonstration of thoughts infront of intended audience. Keystone presentation techniques learnt during the course shall aid in better display of ideas. Multimedia presentations can be developed through Flash player which shall enhance the visual appeal of the presentations. These multimedia presentations are extremely robust to provide a detailed graphics and videos within presentations. Another such presentation aid that I am likely to use in my future would be SnagIt software which is most adaptable for technical writing works. It provides tools for presenting screenshots which displays captured video and audio files. It also provides the option of embedding links of web pages within presentation files. While organizing my reports I would ensure that all these points are used for a better presentation of my ideas. Business Writing Graphic Organizer Nearly every business activities are visualized, planned, analyzed and implemented in various forms of the written word. Such forms may consist of reports, their summaries, letters and any type of document which communicates something about the business of the organization. Collectively, it can be said to be the hard-copy which records the proposals, the activities & the results of innumerable business transactions. Writing is a process which consists of a number of interrelated steps: Business Policy Portfolio 3 BUSINESS AND ACADEMIC WRITING There are a number of differences between these two styles of writing. Academic writing uses a third person and is formal while business writing uses any point of view and is less formal. Academic writing lays focus on various facts while in business writing it tends to give opinions. Academic writing uses a long sentence which is alright but in business writing it becomes cumbersome. Apart from the differences there are some points common to both styles of writing. Need of well developed ideas that should be communicated precisely and very clearly is common to both styles of writing. The tone of writing in both styles is serious whether for making Business Policy Portfolio 4 suggestions for change or reporting on research. Lastly, appropriate grammar & punctuation is essential in both the forms of writing. E-mail Etiquette E-mail One To: Tom Subject line: Talent Reallocation Tom, This e-mail is in reference to the two employees who are going to be terminated Friday. We have determined that they are Nicole Stone and Lorenzo Torres. As we discussed yesterday, their performances are not on par with those of other employees in the accounting department; interventions with these employees have not been successful in helping them improve their performance. Let’s plan to meet with them individually in the conference room between 3:00 and 4:00 p.m. Thanks, Andrea Responses to questions 1 and 2. There is no content or formatting error found in the email. The content is appropriate for a workplace setting where it is being discussed about helping two of the employees whose performance is not at par and who are going to get terminated on Friday. The email etiquette in this email is brief and to the point. It does not contain any spelling or grammatical errors. Rewrite e-mail if necessary Business Policy Portfolio 5 E-mail One To: Subject line: E-mail Two To: Manager Subject line: doc u wanted Dear Manager, Attached to this e-mail is the doc you wanted with the info on that lake project. I hope everything in it is str8 and the way U want it!!!! BTW, did you see Last Comic Standing last night? I was totally ROFL at the bald dude!! :-} B Cool, Employee X Responses to questions 1 and 2 There are a number of errors found in the email. The content is not correct to a certain extent for a workplace setting. The errors include: there are a lot of short forms used which is not good email etiquette, the language is informal, the subject line as well as the grammar is not appropriate. The greeting at the end is also not acceptable as good email etiquette. The use of symbols, signs, and slang certain abbreviations are unprofessional. Business Policy Portfolio 6 Rewriting the email: To: Manager Subject Line: Required Documents Dear Sir, Please find attached to this e-mail, the documents required by you on information on the lake project. I hope everything is to the point and the way you wanted it to be. I hope this shall suffice you. Regards, Employee X E-mail Three Business Policy Portfolio 7 To: Cubicle Neighbor Subject line: COURTESY Dear Cubicle Neighbor, I really do not appreciate it when you talk loudly on the phone. It is hard for me to think straight and get my work done. YOU ARE NOT MORE IMPORTANT THAN ANYONE ELSE AROUND HERE!!!!! You should be more considerate of the fact that we are in an open workspace. THANKS for what I assume will be an improvement that is NEEDED. Your neighbor Responses to questions 1 and 2 There is no error in the formatting, but being in a workplace setting, the language should be polite as well the use of capital letters is not required within a sentence structure is a sign of yelling. It does not signify good email etiquette. Apart from that there are no grammatical mistakes found. Rewriting the email: To: Cubicle Neighbor Subject Line: Courtesy Dear Cubicle Neighbor, I do not really appreciate it when you talk loudly on the phone. It is hard for me to think straight and get my work done. There are other people also as important as you are. You should be more considerate of the fact that we are in an open workspace. Thanking you assuming that there will be the improvement which is required. Business Policy Portfolio 8 Your neighbor E-mail Four To: All company employees Subject line: URGENT—Your reply needed TODAY Employees, About 25% of you have not let me know whether or not you plan to attend the company cookout Saturday. We have to provide the caterer with a final number TODAY, so I need those of you who have not let me know to e-mail me ASAP and tell me if you are coming and how many family members you are bringing. This is urgent, so please don’t delay in responding. Thanks, Carol Director Responses to questions 1 and 2 There are no content or formatting errors found. The email is brief and to the point, where the director is asking the employees to provide him the required details. The use of capital letter words are justified as it is used to state the importance and urgency of the required information. Apart from that the content and grammar is also appropriate. Rewrite e-mail if necessary Business Policy Portfolio 9 E-mail Four To: Subject line: E-mail Three To: Cubicle Neighbor Subject line: COURTESY Dear Cubicle Neighbor, I really do not appreciate it when you talk loudly on the phone. It is hard for me to think straight and get my work done. YOU ARE NOT MORE IMPORTANT THAN ANYONE ELSE AROUND HERE!!!!! You should be more considerate of the fact that we are in an open workspace. THANKS for what I assume will be an improvement that is NEEDED. Your neighbor Responses to questions 1 and 2 This e-mail also has some etiquette problems. It is not okay to CAPS LOCK WRITING IN AN EMAIL. Caps makes it feel as if the writer is yelling to get the point across and can be very rude. It is especially rude to caps lock write and then follow it up with a few exclamation marks. While the e-mail is not going to a manager, respect should still be followed. A simple request will go much further than an attachment. Think positive and approach a difficult situation like this with a positive attitude. The e-mail etiquette is not appropriate for work. Although it is from one co-worker to another, respect is still due. A better approach to this situation is below. Business Policy Portfolio 10 Rewrite e-mail if necessary E-mail Three To: Cubicle Neighbor (Name) Subject line: Noise consideration Dear Cubicle Neighbor Name, It sounds as if you are doing an excellent job on the phone with the customers, but Recently I have been having a problem being able to complete my work because of all the noise distractions around me. I was wondering if you can try to speak a little lower when assisting your customer’s during the day. It will be greatly appreciated. I hope that you’re not bothered over my request. Please understand. Thank you and Keep up the great work! Thank you very much in advance, Your Neighbor E-mail Four To: All company employees Subject line: URGENT—Your reply needed TODAY Business Policy Portfolio 11 Employees, About 25% of you have not let me know whether or not you plan to attend the company cookout Saturday. We have to provide the caterer with a final number TODAY, so I need those of you who have not let me know to e-mail me ASAP and tell me if you are coming and how many family members you are bringing. This is urgent, so please don’t delay in responding. Thanks, Carol Director Responses to questions 1 and 2 ? The content may have been changed slightly, but I believe that every writing style will differ. I would have also added the date instead of just stating “the company cookout Saturday.” ? Adding today by 5pm will be more sufficient ? I believe the e-mail is okay for business because it is to the point. Even though CAPS were used, it was used in an appropriate format as not to be rude or inconsiderate of the employees. Overall, it looks good. ? Rewrite e-mail if necessary E-mail Four To: All Company Employee’s Subject line: Saturday’s Family Cookout All employees, The company party is coming up soon and we are excited to see you all there. There are a few employees who have not sent their confirmation if they will be attending or not. In order to provide an accurate count to the catering company I will need a reply from everyone. If you have already responded, thank you. If not, please reply to me only Business Policy Portfolio 12 indicating if you will be attending and how many people you plan to bring. I will need this information by the end of the day today 5pm. I look forward to seeing all of you there. Thanks, Carol Director Tuition Reimbursement Implementation Report It is important for companies to have proper retention scheme and reward its employees for extra skill and training they gather while working with the companies. Rewarding employees by sponsoring education and training courses of employees serves the dual purpose of increasing employee retention and also raising the quality of employees within the organization. In this light, it is a good idea for a company to reimburse tuition fees of bachelor’s degree in business and communication. Apart from increasing the employee retention, the knowledge the employees are likely to gain from the degree course in business and communication is likely to drive in better efficiency in the operations of the business. Need for the course A degree course in business and communication arms the employees with requisite skill and knowledge in the areas that improve the efficiency of the business through improved communication skills. The business directly benefits from the betterment of communication system within the company as the skills in business communication of the employees improve post-completion of the course. Business communication is assessed as the single most important element in business organizations that determines the success and failure rates of business processes. Presence of well-trained employees in the areas of business Business Policy Portfolio 13 communication is likely to improve the operations of the firm as it derives better synergy among various stakeholders with the improvement in communication systems. Communication is the nerve centre of the business organization and it creates a system wherein harmony among processes, employees and stakeholders of the firm is created. It is critical for the firm to have synergy in its communication system which is able to match the requirements of the firm. In an increasingly globalized world, communication systems need to be robust. This is an important ingredient for success and it depends on a well-trained staff force. The degree course of business and communication is a healthy step in that direction to improve communication levels within the firm and develop capability of employees to take up additional responsibilities. (Princeton Review, 2007) New professional opportunities The field of business and communication throws up multi-faceted opportunities for the employees. In the professional arena, communication degree provides the person the ability to improve his career prospects. Communication field is also likely to provide the employees various additional opportunities in the fields like managerial role, trainer, sales representative, public information officer, etc. The opportunities available to the employees in the field of communication area are very wide. Suitable candidates with requisite skill and knowledge in communication are much in demand in the above mentioned positions. Apart from general management area, degree in business and communication also opens up professional opportunities in advertising and communication industry through professional jobs like that of an advertising specialist, copy writer, media planner, advertising sales coordinator, floor manger, etc. This area is extremely vast and has immense potential for persons looking for opportunities. Business Policy Portfolio 14 Education in communication is therefore, likely to increase tremendous amount of opportunities for the candidates in a vast number of professional fields. Communication remains as the prerequisite for a number of work opportunities and can be developed with proper degree course. The company can help in increasing opportunities for the employees by reimbursement of the tuition fees of employees taking up degree course in business and communication. (Camenson, 2002) Types of careers Professionals who have taken up degree in communication are likely to take up careers in broad areas like research, education, non-profit sector, mass communication sector, training and consulting and human relations management. In the field of research, “communication specialists help organizations by studying processes such as message production and marketing” (Wood, 2010, Pg. 16). Additionally, these communication researchers have the option to develop careers by analyzing the impact of communication on professional relationships within the company. Communication also opens up a growing career prospects in education sector. It also throws open the non-profit sector, where an expert in the communication field is likely to get opportunities to work for poorer and helpless sections of society to fulfill varied social objectives. In the media industry, “increasingly, students are being attracted to careers in the mass-communication and technologies of communication” (Wood, 2010, pg.25). The ever-widening scope for career in the media industry makes this sector a lucrative career option for people with a degree in communication. Better communicators make better managers, especially in the field of human resource management. “People with solid understandings of communication and good personal communication skills are effective in public relations, personnel management, grievance management, negotiation, customer relations, development and fund-raising” (Wood, 2010, pg. 18). Business Policy Portfolio 15 Earning potential Communication experts who take careers that require the usage of communication skills have the potential to have a lucrative and well-rewarding career progression. The earning potential in employment opportunities after taking into account the communication degree skills and knowledge is quite high and matches with other competitive career options. Starters can look to begin their professional career with a moderate to high salary structure and can expect to grow the compensation tremendously in line with the industry trends. Benefits to the company The company that is looking to invest in the reimbursement of tuition fees of the employees taking up a degree course in management and communication can expect to derive a number of benefits. The primary among these benefits that are likely to accrue to the company is that of an increase in the employee morale and confidence in the mind of the employees. This in turn raises the level of employee retention. The likelihood of the employee leaving the job and company gets reduced. It benefits the company, as such reimbursement is normally considered as a tax-deductible expanse. This works out well for the firm. The company also benefits by way of improvement of essential job skills. This serves as an important brand building exercise for the company to improve its business performance, efficiency and employee morale. (Martocchio, 2010) Conclusion A Degree in management and communication serves as an immense advantage for both the company and the employees. A Communication degree opens up a number of career options in a variety of sectors. The communication skills and knowledge arms the employees to take up new and challenging roles within the organization. This becomes advantageous for the firm. Apart, from this, it also benefits from increasing employee skills and morale. So, the policy of reimbursement of the tuition fees of degree courses in management and Business Policy Portfolio 16 communication is a win-win situation for both the employees and the employers. While employees benefit from enhanced skill levels and better career prospects, companies benefit from better employee retention rates. References Geffner, A. (2010). Business English: The Writing Skills You Need for Today's Workplace. Barron's Educational Series. Lucas, S. E. (2009). The art of public speaking (10th ed.). Boston, MA: McGraw-Hill Higher Education. Camenson, B. (2002). Great Jobs for Communications Majors. McGraw Hill Professional. Martocchio, J. (2010). Employee Benefits. Tata McGraw-Hill Education Princeton Review. (2007). What to Do with Your English or Communications Degree. Random House Information Group. Wood, J. (2010). Communication Mosaics: An Introduction to the Field of Communication. Cengage Learning Wood, J. (2010). Communication in Our Lives. Cengage Learning.More Articles From Business Management
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