Question.2779 - For this paper each student will attend one of the CUNY UPSKILL series and summarize the experience (outline key lessons learned). To do this, it is recommended that as various theories and models are considered in class, students develop a list of the behaviors and other factors to be observed/ considered when evaluating a speaker, with brief definitions that distinguish the theoretical
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Table of Contents Introduction Role of Leadership Role of Management Levels of Leadership Levels of Management Conclusion References Introduction In my courses and teachings, I have learnt that although interlinked, leadership and management are two different pillars on which organizations as well as other bodies are founded upon. Leadership and management might sound like they are very similar to each other. But in all honesty, and logically peeking into them, both concepts are somewhat different from each other. In simple words, Leadership is a skill which decides the objectives and goals of any given firm. On the other hand, Management is personnel or a group of personals which take orders from the Leadership and make sure the set goals and objectives are being properly followed by the same firm (Educational Business Articles, 2016). In this study, I will reflect on my learnings and understandings from my teachings and courses. Role of Leadership As per under understanding some major roles of leadership has been provided below. •Motivation – Motivation and empowerment of employees to work towards set objectives and achieve best results. •Inspiration – Inspiring others through speeches and other techniques which will boost employee morale and professional attitude towards their jobs. •Persuasion – Using excellent leadership skills to encourage employees to work effectively and efficiently and obtain best possible outcome (Zigarelli, 2013). •Team work – Encouraging employees to cooperate with each other and work together for best results. •Building Relationships – Building strong relationships and ensuring that the employees work towards the right path by motivating them. •Listening – Being able to listen and figure out the root causes efficiently and effectively. •Counselling – Ensuring that every member of the team is has the right mindset in order to meet the given goals and objectives of the firm. •Coaching – Encouraging and giving lessons to employees so that they have the needed intel and information to work towards the set goals of the firm. •Leading – Leading the employees towards the set goals and objectives. •Mentoring – Being the leader in a successful team and parting knowledge and wisdom onto the team and its individuals. Role of Management I learnt that planning, budgeting, controlling, organizing, coordinating, resource use, time management, decision making, and problem solving are some of the key toles of management. •Planning – Planning resource and tasks for the personnels to work towards the set objectives. •Budgeting – Managing the budgets and resources of the firm in such a way so that there is no wastage. •Organising – Organising the resources and distributing them in the correct amount to each of the departments of the firm and ensuring there is no wastage. •Controlling – Controlling the personnel in such a way by motivating them so that they work towards the set objectives and obtain best results. •Coordinating – Coordinating and directing the resources as well as the employees so that there is no dispute among the departments and everyone maintains coordination. •Resource use – Ensuring effective resource is used for the task in hand to achieve optimum results. •Time management – Ensuring tasks and activities are conducted within the correct time frame and work is completed within the same. •Decision Making – Making the right decisions for the firm so that they can obtain the best results for the set objectives and goals of the firm. •Problem Solving – Identifying the problems within the firm and ensuring problems are solved and eliminated Levels of Leadership I understood that there are a total of 5 key levels of leadership. They have been described below. •Positions – They have the top positions in the firm. They are mainly responsible for the setting up of goals and objectives of the firm and selecting best personnel suited for the same. •Permission – People have the right to choose who they want to follow. This is why the personnel needs permission of the employees to be elected as the leader of the company. This might be possible with the help of votes and promotions. •Production – The best leaders have the skill to set such goals that they know how to achieve and have enough skills to promote their products or services to meet best possible outcomes for the firm (Zigarelli, 2013). •People Development – Leaders should know how to motivate their employees and get work done by giving them bonuses and incentives. This leads to the development of personnel and further, best results for the firm. •Pinnacle – It is not easy to obtain this position. The personnel need to work hard in order to be promoted and also need to keep balance between work and coordination with other employees so that he or she can build connections. This will make it easier for promotion as he or she has been working hard enough towards the goal to achieve best results for the firm. Levels of Management •Top Level Management – This management is similar to leadership. They are the owners of the firm who set goals and objectives of the firm and decide the best available personnel to work under them in order to achieve the best results effectively and efficiently. •Middle Level Management – This level comes right under the Top-Level Management. They follow orders from their superiors and come up with ways and ideas to achieve the set goals and objectives of the firm. These personnels are present in each of the department of the firm and they directly report to the Top-Level Management. •Lower-Level Management – In this level we will find the personnels and employees that work for the firm in different departments. They work towards the set goals and objectives of the firm and directly report to the Managers that come under the Middle Level Management. 10 Best Leadership Theories: I came to know of the following during my course. •The Great Man Theory – This theory tells us that great leaders and born, not made. This skill cannot be achieved easily. •The Trait Theory of Leadership – This theory speaks about the traits of the leader that brings success to the firm. •The Skills Theory of Leadership – The skills theory of leadership follows a leader-centred perspective, similar to the trait’s theory. •The Style of Theory of Leadership – This theory tells us about the 4 styles of leadership which are Authoritarian, Democratic, Laissez Faire, and Coaching. •The Situational Leadership Theory – This theory tells us about the traits of the leaders and how they are able to adapt to any situation with a calm mind. •The Contingency Theory – This theory tells us that effective leadership is contingent upon the situation at hand. •Transactional Leadership – This theory tells us about the ability of the leader to motivate their employees by giving rewards or punishments. •Transformational Leadership – This theory tells us about the skills of the leader to inspire the employees and make them more innovative and motivated to work. •Leader – Member Exchange Theory – This theory tells us about the ability to connect with their employees and build a good relationship with them. •Servant Leadership Theory – This theory talks about how the leader should cater to the needs of the employees first so they are able to bring the best outcomes. Conclusion It can be concluded that as per my readings and understanding, management and leadership are two completely different terms but at the same time are very much related to each other. A firm cannot operate without the proper functioning of both management and a good leadership system. They are both vital for a firm to operate systematically, effective and efficiently. References Educational Business Articles. (2016). Leadership versus Management: What is the difference? [online] Available at: https://www.educational-business-articles.com/leadership-versus-management/. Zigarelli, M. (2013). Ten Leadership Theories in Five Minutes. YouTube. Available at: https://www.youtube.com/watch?v=XKUPDUDOBVo.More Articles From Ethics
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