Question.3050 - 1-3 Short Paper: Process Waste For the processes (purchasing, accounting, design, manufacturing, customer service, call center, etc.) at your workplace, identify two (potential) examples for each of the seven forms of waste (the seven forms of waste need not be from the same process). Also, brainstorm with your colleagues and report a potential solution to eliminate/minimize each of the 14 wastes.Waste Type Example Potential Solution1. Confusion 2. Confusion 3. Motion 4. Motion … … … 1. Inventory 2. Inventory FYI… The following are the seven forms of potential process waste, with examples: • Confusion ? Customer at a grocery store not knowing which aisle to go to for the protein bars ? Student at a university not knowing which form to use to transfer credits ? Nurse at a hospital wondering where to stock the abdominal pads • Motion ? Students being asked to go to another building for further help ? Receptionist having to walk or bend to reach the printer ? Patient being transported from room to room • Waiting ? Student at a university waiting for the advisor to respond to his email ? Patient waiting in the ICU to be transported to Radiology ? 1-800-number customer waiting for the call center representative to answer • Over-processing (Duplication of Work) ? Forms needing too many signatures of approval? Asking the customer for the same information when transferred to another representative ? Patient being asked to give the same demographic information at multiple steps in the treatment process• Overproduction (Doing Unnecessary Work) ? CC-ing emails unnecessarily ? Making unnecessary photocopies ? Ordering lab tests for the patient “just in case” • Defects ? Cars being recalled due to safety issues ? Student taking the wrong prerequisite due to outdated information on the university website ? Dissatisfied customers due to late delivery of pizza • Inventory ? Ordering more office supplies than needed at this time ? Obsolete equipment in storeroom ? Outdated files
Answer Below:
st xxxxx Type xxxxxxxxx This xxxx of xxxxx normally xxxxxxxxxx from xxxx of xxxxx understanding xx the xxxxxxx s xxxxxxxxx product xxxxxxxxx services xxx details xx the xxxxx of xxx product xxx customers xx the xxxxxxx suffer xxxx incomplete xxxxxxxxxxxxx related xx the xxxxx of xxx product xxxxxxxx of xxxxxxxxx with xxxxxxxxx Solution xxxxxxxx assistant xx the xxxxxxxx department xxx knowing xxx exact xxxxxxxxxx head xx which xxx figure xx to xx transferred xx charged xxxx is x common xxxxx where xxx accounts xxxxxxxxx does xxx have xxx complete xxxxxxxx related xx the xxxxx account xxxxx is xx be xxxxxxx Solution xxx accounts xxxxxxxxx should xx provided xxxxxxxx and xxxxxxxx training xxxxxxx to xxx system xxx processes xx which xx could xxxxxxxx the xxxxxxx head xx which x particular xxxxxx expense xx income xx to xx transferred xxxx training xxxxxx be xx line xxxx the xxxxxxxxxxx accounting xxxxx and xxxxxxxx of xxx company xxx matches xxx statutory xxxxxxxxxxxx When xxx person xx the xxxxxxxx service xxxxxxx gets x call xxxx a xxxxxx regarding xxxxxx work xx gets xxxxxxxx related xx which xxxxxx he xxxxxx transfer xxx call xx does xxx know xxxxx person xx correct xx handle xxx customer xxxxx Solution xxx person xx the xxxxxxxx service xxxxxxx should xx provided x complete xxxx of xxx major xxxx being xxxxxxx by xxx team xxxxxxx of xxx customer xxxxxxx section xx should xx made xxxxx of xxx likely xxxxxxx of xxx customer xxx the xxxxxx in xxxxx he xxxxx respond xx them xxx prompt xxxxxxxx nd xxxx of xxxxx Motion xxxx type xx waste xxxxxxxx from xxxxxxxxxxx and xxxxxxxx movement xx employees xx stakeholders xx an xxxxxxxxxxxx which xxxxx to xxxxx of xxxx and xxxxxxxxx Examples xx Motion xxxx potential xxxxxxxx A xxxx centre xxxxxxxx being xxxxx to xxxxxx each xxxx to xxxxxxxx location xxx weekly xxxxxxxx and xxxxxxxxxxxxx session xxxxxxxx Such x waste xxxxx be xxxxxxx by xxxxxx provision xx having xxx training xxx brainstorming xxxxxxx within xxx normal xxxx building xxxxxx or xxxxxx the xxxxxxxx session xxxxxxx conference xxxxx which xxxxxxxxxx the xxxxxxxx motion xx the xxxxxxxxx An xxxxxxxx having xx travel xx records xxxx each xxxx to xxxxxx plans xxxxxxxxxxxx drawings xxx for xxxxxxxxxx Solution xx times xxxxxxx like xxxxxxxxxxxx drawings xxxxx etc xxx stored xx a xxxxxxx location xxx engineers xxxx to xxxxxx to xxxx records xxxx to xxxxxx these xxxxxxxxx on x regular xxxxx This xxxxxxxx travel xxxxx be xxxxxxxxxx by xxxxxxxxx duplicate xxxxxx to xxxxxxxxx engineers xxx easy xxx faster xxxxxx of xxx requisite xxxxxxxxx rd xxxx of xxxxx Waiting xxxx type xx waste xxxxxxxxx from xxxxxxxx scheduling xx the xxxx which xxxxx to xxxxxxxxxxx waiting xxxxxx for xxx stakeholders xxxx employees xxxxxxxxx etc xxx have xx wait xxx an xxxxxxxxxxx period xxxxxx they xxxxx move xx a xxxx process xxxxxxxx of xxxxxxx with xxxxxxxxx Solution xxxxxxxxx wait xx accounts xxxxxxxxxx before xxxxx payment xxxxx is xxxxxxx and xxxxxx to xxxx Solution xx such x scenario xxx accounts xxxxxxxxxx s xxxxxxxxx could xxxx a xxxxxx system xx arranging xxx checks xx the xxxxxxxxx in x systemized xxxxxx to xxxxxx that xxxxxxx period xx eliminated xxx accounts xxxxxxxxxx could xxxxxxx arrange xxx checks xxxxxx the xxxxxxxxx approach xxx payment xx that xxxxxxx period xx eliminated xx the xxxxx Customers xxxxxxx for xxxxxxxx from xxxxxxxx service xxxxxxxxxx through xxxxx or xxxx after xxxxxx submitted xxx query xxxxxxxx This xxxxxxx could xx hastened xx proper xxxx allocation xx the xxxxxxxx service xxxxxxxxxx and xx setting x benchmark xxx responding xx customer xxxxxxx This xxxxx reduce xxx eliminate xxx wasteful xxxxxxx period xx the xxxxxxxxx th xxxx of xxxxx Over-processing xxxxxxxxxxx of xxxx Over-processing xxxxx is xxxxxxx to xxxxxxxx duplication xx work xxxxxxx same xxxxxxxxxxx is xxxxxxxxx or xxxx flow xx repeated xxxxxx various xxxxxxxxx of xxx same xxxxxxx This xxxxx to xxxxxxx of xxxx cost xxx energy xxxxxxxx of xxxxxxxxxxxxxxx with xxxxxxxxx Solution xxxxxx the xxxxxxxxx fill xx the xxxx information xxxxxxx to xxx product xx a xxxxxx of xxxxx for xxxxxxx sections xx the xxxxxxxxxxxxx division xxxxxxxx This xxxxx could xx eliminated xx having x standard xxxx for xxxxxxxxx which xxxxx take xxxx account xxx the xxxxxxxxxxx of xxx supplied xxxxxxx This xxxx is xx be xxxx available xx all xxxxxxxx sections xx the xxxxxxxxxxxxx department xx ensure xxxxxxxxx and xxxxxxxx elimination xx over-processing xxxxxx customers xx provide xxxxxxxx information xxxx name xxxxxxx etc xxxx booking xxxxxxxxx product xxxx the xxxx company xxxxxxxx This xxxxx could xx eliminated xx having x singular xxxxxxxx account xxxxx could xx used xx all xxxxxxx lines xxxxxx the xxxx company xxxx shall xxxxxx the xxxxxxxxx for xxxxxx separate xxxxxxxxxxx from xxxx customers xxxx time xx buys x new xxxxxxx of xxx company xx Type xx waste xxxxxxxxxxxxxx Doing xxxxxxxxxxx Work xxxx waste xx generally xxxxxxxxxxx from xxxxxxxx work xxxx adds xx value xx the xxxx processes xxxxxxxx of xxxxxxxxxxxxxx with xxxxxxxxx Solution xxxxxx unwanted xxxxxxxxxxx of xxxxxx in xxx purchase xxxxxxxxxx which xxxxx to xxxxxxxxxxx costs xxx confusion xxxxxxxx This xxxxxxxxxxxxxxx of xxxxx documents xxxxx be xxxxxxx by xxxxxx a xxxxxx file xxxxx contains xxxxxxxxx of xxx orders xxxxxx to xxxxxxxxx This xxxxx ensure xxxx the xxxx for xxxxxxxxxxx multiple xxxxxxxxx is xxxxxxx Forwarding xxxxxx containing xxxxxxxx guidelines xxxxx for xxx employees xx all xxx team xxxxxxxxxxxxxxx The xxxxxxxxx should xx prohibited xxxx forwarding xxxxxxxx emails xx all xx it xxxxxxx an xxxxxxxxxxx overproduction xx work xx those xxxxxxxxx who xxx not xxxxxxxx to xx the xxxx th xxxx of xxxxx Defects xxxxxxx normally xxxxxxxxx from xxxx quality xx product xxxxxxxx and xx processes xxxxxxxx of xxxxxxx with xxxxxxxxx Solution xxxxxxx levels xx customer xxxxxxxxxxxx in x retail xxxx due xx lack xx adherence xx time xx delivery xxxxxxxx Timely xxxxxxxx of xxxxx from x retail xxxx to xxx customers xx extremely xxxxxxxxx and xxxxx retail xxxx has xx schedule xxxxxxxx of xxx orders xx the xxxxxxx to xxxxxx timely xxxxxxxx This xx necessary xx contain xxxxxxx customer xxxxxxxxxxxx Increasing xxxxxx of xxxxxxxx in x furniture xxxxxxxx due xx poor xxxxxxx of xxxxxxxxxxx Solution xxx defect xx the xxxxxxx of xxxxxxxxxxx has xx be xxxxxxx by xxxxxx monitoring xx the xxxxxxx in xxx manufacturing xxxxxxxxxx and xxxxxxxx that xxxxx employees xxx provided xxxxxxxxx training xxx mentoring xx reduce xxx eliminate xxxxxxx in xxx goods xx Type xx waste xxxxxxxxx This xxxx of xxxxx generally xxxxxxx due xx unnecessary xxxxxxxx of xxxxx and xxxxxxxx over xxx above xxx normally xxxxxxxx amount xxxxxxxx of xxxxxxxxx with xxxxxxxxx Solution xxxxxx multiple xxxxxxx copies xx files xxx folders xxxxxxxx This xxxxx can xx eliminated xx having x proper xxxxxx related xx back-up xxx storage xx required xxxxx and xxxxxxx Old xxx unnecessary xxxxx and xxxxxxx could xx removed xx per xxx pre-decided xxxxxx Stocking xxxxxxxx spare xxxxx in xxx stores xxxxxxxxxx Solution xxx stores xxxxxxxxxx should xxxx an xxxxxxxxxx of xxx spares xxx remove xxxxx spare xxxxx whose xxxxxxxx have xxxxxx obsolete xxx have xxxx out xx use xxxxxxxxxx Takeda x The xxxxxxxxxxxx Production xxxxxx Kogan xxxx Publishers xxxxxxxx C xxxxx Quality xxxxxxxxxx Pearson xxxxxxxxx Stewart x n x Types xx Waste xxxxxxx Retrieved xxxx http xxxxxxxxxxxxxx works xxx lean xxxxx wastes xxxxxxxxx B xxxxxxxx to xxxxxxxxx Process xxxxx in xxxxxxxxx Services xxxxxxxxx from xxxx www xxxxxxxxx com xxxxxxxxxxx lean-methodology xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx financial-servicesMore Articles From Ethics
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