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Question.5078 - Team Discussion: Managing Knowledge for a Competitive Advantage (PICK 2-3 Questions)A pure "summary" that answers the question is at best a "B" response. The best answers go beyond the obvious - and draw from a variety of readings and perspectives. And most importantly, have fun and learn!Based on the readings for the week, what role does IT have when it comes to Knowledge Management? List some examples of Knowledge Management Systems that you might have read about or can bring in from outside sources. Using the socio-technical view and what the study of MIS is about in our first live session (the interaction of people, technology, and organizations to derive business value), do you believe that IT has a primary or secondary role to play for knowledge management. Support your answer.For a business that wishes to follow an operational excellence value discipline strategy, which way should they lean, process or practice, and why? What about for a business that wishes to follow a product leadership value discipline strategy, which knowledge management strategy should they employ and why? What type of people do they hire for either scenario?Define, and compare and contrast process versus practice approaches to knowledge management. What are some ways that Brown & Duguid suggest that organizations can better apply the practice approach to knowledge management? Give some examples that within your organization. See the live session for a personal example.Based on the readings for the week, critique Hagel & Brown's idea on scalable learning. Explain what it is, why it is important, and use the other readings as ways to scope their suggestions. What challenges do you see in your current organization when it comes to trying to implement scalable learning?Compare and contrast tacit versus explicit knowledge, as described by Nonaka. Is any type of knowledge more valuable than another? Explain the knowledge spiral in detail. How does it cause knowledge to grow, how can this process be managed, and why do you think I choose to structure the discussion forums for our class the way they are currently?Discuss challenges associated with implementing the knowledge spiral - it may be helpful to use examples from our class discussion boards. Under what situations does the knowledge spiral help or hinder effective knowledge management and why? How would you extending the Nonaka article to the Palmer & Blake and Leonard pieces and implement the concepts from all 3 readings into a knowledge management strategy for your company?

Answer Below:

Question xxx a xxxxxxxx that xxxxxx to xxxxxx an xxxxxxxxxxx excellence xxxxx discipline xxxxxxxx which xxx should xxxx lean xxxxxxx or xxxxxxxx and xxx What xxxxx for x business xxxx wishes xx follow x product xxxxxxxxxx value xxxxxxxxxx strategy xxxxx knowledge xxxxxxxxxx strategy xxxxxx they xxxxxx and xxx What xxxx of xxxxxx do xxxx hire xxx either xxxxxxxx An xxxxxxxxxxxx aiming xxx operational xxxxxxxxxx should xxxxx a xxxxxx emphasis xx process xxxx value xxxxxxxxxx stresses xxxxxxxxxxx efficiency xxxxxxxxxxxxxxxxxx and xxxxxxx Standardized xxx systematic xxxxxxxxx establish x structure xxx recurring xxxxx maintaining xxxxxxxxxxx and xxxxxxxx mistakes xxxxx Process xxxxxxxxxxxx enables xxxxxxxxxx to xxxxxxxx operations xxxxxxxx waste xxx achieve xxxxxxxxxxx excellence xxxxx individual-driven xxxxxxx can xxxxxxx efficiency xxxxxxxxxx provide x more xxxxxxxxx and xxxxxxxx approach xx attaining xxxxxxxxxxx excellence xx is xxxxxxxxx for x corporation xxxxxxx on xxxxxxxxxxx excellence xx hire xxxxxxxxx with x high xxxxxxxx for xxxxxxx improvement xxxxxxxxxxxxxxx and xxxxxxxxxx thinking xxxxx professionals xxx discover xxxxxxxxxxxxxx optimize xxxxxxxxxx and xxxxxxx continuous xxxxxxxxxxx Frei xxxxxxxxxxx who xxxx experience xxxx Six xxxxx or xxxx methods xxx help xxxxx along xxxxxxx improvements xxxxxxxxxxx workers xxxx a xxxxxx work xxxxx and x dedication xxxxxxxxx are xxxxxxxx to xxxxxxx prominent xxxxxx of xxxxxxxxxxx Characteristics xxx Operational xxxxxxxxxx Detail-Oriented xxxxxxxxxx should xxxx a xxxx eye xxx detail xxxxx oversights xxxxxxx to xxxxxxxxxxx operational xxxxxx Problem xxxxxxx Look xxx individuals xxx are xxxxx at xxxxxxxxxxx inefficiencies xxxxxxxxxxxx practical xxxxxxxxx Analytical xxxxxxxx Those xxxx strong xxxxxxxxxx skills xxx assess xxxxxxxxx and xxxxxxxxxxxxxxx contributing xx better xxxxxxxxxxxxxxx Team xxxxxxx Collaboration xx important xx many xxxxxxxxxxxx come xxxx cross-functional xxxxx working xxxxxxxx A xxxxxxx pursuing x product xxxxxxxxxx strategy xxxxxx prioritize xxxxxxxxxxxxxx knowledge xxxxxxxxxx strategies xxxx strategy xxxxxxxx gathering xxx sharing xxxxxxxxx about xxxxxxxx demands xxxxxx trends xxx competitor xxxxxxxxxx Understanding xxxxxx preferences xxx predicting xxxxxx trends xxxxxx firms xx create xxxxxxxx and xxxxxxxxxxx goods xxxx meet xx exceed xxxxxxxx expectations xxxxxxx Sumanth x market-focused xxxxxxxxx management xxxxxxxx allows xxxxxxxxxxx to xxx into xxxxxxxxxx intelligence xxxxxxxxx creativity xxx drive xxxxxxx innovation xxxxxxx leadership xx contrast xx operational xxxxxxxxxx places xxxx emphasis xx practice xxxxxx than xxxxxxx A xxxxxxx striving xxx product xxxxxxxxxx should xxxxxxxxxx selecting xxxxxx who xxx creative xxxxxxxxxx and xxxx a xxxxxxxx grasp xx its xxxxxx These xxxxx can xxxxxxx fresh xxxxx create xxxxxxxxxxxxxxx goods xxx keep xxxxx of xxxxxx trends xxxxxxx Sumanth xxxxxxxxxxx professionals xxxx effective xxxxxxxxxxxxx and xxxxxxxxxxx abilities xxx required xx build xx innovative xxxxxxx and xxxxx product xxxxxxxxxxx Characteristics xxx Product xxxxxxxxxx Creative xxxxxxxx Seek xxx individuals xxx are xxxxxxxxxx and xxx think xxxxxxx the xxx Candidates xxxx creative xxxxxxxxxx tech xxxxxxxx or xxxxxx backgrounds xxx bring xxxxx perspectives xxxxxx Savvy xxxxxxxxxx should xxxx a xxxxxx understanding xx market xxxxxx customer xxxxx and xxxxxxxxxxx landscapes xxxx knowledge xx necessary xxx developing xxxxxxxx that xxxxxxxx consumers xxxxxxxxx In x rapidly xxxxxxxx market xxxxxx adaptable xxxxxx who xxxxxx in xxxxxxx environments xx essential xxxx should xx comfortable xxxx ambiguity xxx change xxxxxxxxxxxxx Look xxx individuals xxx excel xx teamwork xxx can xxxxxxxxxxx ideas xxxxxxxxxxx The xxxxxxx to xxxxxxxxxxx across xxxxxxxxx disciplines xx vital xxx innovation xxxxxxxxxxxxx striving xxx operational xxxxxxxxxx and xxxxxxx leadership xxxx recognize xxx distinct xxx complementary xxxxxxxxxx required xxx success xx each xxxxxx For xxxxxxxxxxx excellence x focus xx standardized xxxxxxxxx efficiency xxx a xxxxxxxxxxxxxxx workforce xx crucial xxxxxx individuals xxxxxxx in xxxxxxx improvement xxx analytical xxxxxxxx fosters x culture xx continuous xxxxxxxxxxx Conversely xxxxxxxxx aiming xxx product xxxxxxxxxx should xxxxxxxxxx creativity xxxxxx awareness xxx adaptability xxxxxxxxxxx the xxxxxxxxxx of xxxxxxxxxxxxx in xxxxxxx innovation xx aligning xxxxxxx hiring xxxxxxxxx with xxxxx characteristics xx organization xxx effectively xxxxxxx the xxxxxxxxx of xxx teams xxxx ensures xxxx not xxxx meet xxxxxxxxxxx goals xxx also xxxxxxxx and xxxxx in x competitive xxxxxxxxxxx A xxxxxxxx approach xxxx values xxxx process xxx creativity xxxx position xxxxxxxxx to xxxxxx in xxxxx s xxxxxxx business xxxxxxxxxxx ReferencesFrei x X xxxxx The xxxx Things x Service xxxxxxxx Must xxx Right xxx Hoffman x A xxxxxxx J x April x Growth xxxxxxxx that xxxxxxx and xxxxxxxx Value xxx Miles x November xxxxxxx to xxxxxx operational xxxxxxxxxx and xxxxx performance xxxxxxxx Question xxxxx on xxx readings xxx the xxxx critique xxxxx Brown's xxxx on xxxxxxxx learning xxxxxxx what xx is xxx it xx important xxx use xxx other xxxxxxxx as xxxx to xxxxx their xxxxxxxxxxx What xxxxxxxxxx do xxx see xx your xxxxxxx organization xxxx it xxxxx to xxxxxx to xxxxxxxxx scalable xxxxxxxx Scalable xxxxxxxx is xxxx an xxxxxxxxxxx to xxxxx faster xxxxxxxx is xxxxxxxx Hagel xxxxx New xxxxxxxx knowledge xx the xxx when xxxxxxxx about xxxxxxxx learning xxxx comes xx many xxxxxxxxx forms xxxx both xx the xxx training xxx to xxx learnings xxxxxxxxx at xxx end xx a xxxxxxx The xxxxxxxxx thing xx remember xxxxxxxxx scalable xxxxxxxx is xxxx it xxxxxx on xxxxxxxxxx getting xx the xxxxxxxx and xxxxxxx through xxx issues xx hand xxxx discussing xxxxxxxxxx scalable xxxxxxxx is xxxxxxx in xxxxxxxxxx that xxxxxxxxxx in x meaningful xxxxxxxxxxxxx way xxxxx technology xxxxxxxxx can xxxx up xxxxxxxxx to xxxxxx additional xxxxx in xx organization xxxxxxxx learning xx also xxxxx sharing xxxxxxxxx with xxx only xxxxxx inside xx organization xxx with xxxxxxxx outside xx it xxxx includes xxxxxxxxx personal xxxxxxxxxxx to xxxx drive xxxxxxxxx and xxxxx with xxxxx companies xxxx are xxxxxx on xxx information xx physical xxxxxxxxxx Scalable xxxxxxxx is xxxxxx the xxxxxx to xxxxx and xxxxx information xx provide xxxxxx to xx organization xxx its xxxxxxxxx The xxxxxxxx environment xxxxx both xxxx a xxxxxxxx and xxxxxxxx standpoint xxxx require xxx use xx scalable xxxxxxxx to xxxxxx competitive xx the xxxxxxxxxxx Hagel xxx brown xxxxxx that xxxx until xxxxx return xx assets xxx down xxx all xxxxxx companies xx the xx For xxxxx currently xxxxxxx in xx operational xxxx this xxxxxxx hits xxxx Take x step xxxx and xxxxx about xxx technology xxxx has xxxx its xxx into x company xxx think xxxxx the xxxxxxxxxx that xxx suppliers xx consumers xxx and xxx different xxxx is xxxxxxxx to x years xxx This xxxxxx in xxxxxxxxxx and xxx producers xxxxxxxxx and xxxxxxxxx interface xxxxxxxxxx constantly xx implement xxx necessary xxxxxxx at xxx correct xxxxxx will xxxx collaboration xxx innovation xxxx all xxxxxxxx A xxx point xxxx other xxxxxxxx that xxxxxx out xx the xxxxxxxxxx of xxxxxxxxx transfer xxxxxxx This xx very xxxxxxx to xxxxxxxx learning xxx more xxxxxxx on xxxx the xxxxxxxx already xxxxx Employee xxxxxxxx can xxxx a xxxxxxxxxxx effect xx knowledge xxxxxxxx Turnover xxx lead xx employees xxxxxxxx on xx processes xxxx were xxxxx years xxx by xxxxxx no xxxxxx at xxx company xxx with xx historical xxxxxxxxx of xxx it xxx implemented xxx to xxxxxx or xxxxxxx or xxxx how xx remove xxxx Situations xxxx this xxx cause xxxx issues xx companies xxxx to xxxx forward xxxxxxx the xxxxxxxxx knowledge xxxxxxx an xxxxxxxxx quality xx knowledge xxxxxxxx is xxxx it xxx t xxxx a xxxxxxxx approach xxx employees xxxx gained xxxxxxxx knowledge xxxxxxx universities xxxx older xxxxxxxxx haven x studied xx a xxxxx Utilizing xxxx new xxxxxxxxx to xxxx the xxxxx employees xxx up xx speed xx just xx important xx passing xxxx the xxxxxxxxx gained xxxxxxx experience xxxxxxxxxx to xxxxxxxx Learning xxxxxxxxxxxxxx One xx the xxxx challenges xxxxxxxxxxx today xx the xxx of xxxxxxxxxx with xx aging xxxxxxxxx The xxxxxx industry xxxxx historically xxxxxxxxxxxxxxxxxxxx deals xxxx made xxxx coffee xx lunch xxx supporting xxxxxxxxx were xxxxxxxxxx on xxx back xx a xxxxxx is xx example xx this xxxxxxxxx Deals xxxx this xxx not xxxx never xxxxxx in xxxxx s xxxxxxxxxxx but xxxxx also xx finically xxxxxxxxxxxxx Margin xxxxxxxxxxx overtime xx where xxxxxx on xxxxxx consistently xxxx down xxxx over xxxx In xxx timber xxxxxxxx this xx primarily xxx to xxxxxxxxx in xxxxxxxx and xxxxxxxxx costs xxxxxxx an xxxxxxxx in xxxxxxxx Another xxxxxxx of xx industry xxxxxxxx by xxxxxxxx learning xx banking xxx credit xxxx Policy xxxxxxx occur xxxxxxxxxx in xxxx industry xxx require xxx implementation xx large-scale xxxxxxx learning xxxxxxx to xxxx employees xxxxxxxx These xxxxxxx learning xxxxxxxxxxx can xx challenging xxxxxxxxxxxx in xx aging xxxxxxxxx as xx can xx difficult xx ensure xxxx each xxxxxxxx understands xxx connection xxxxxxx policy xxx work xxxxx able xx leverage xxx new xxxxxxxxxx to xxxxxxxx every xxxxxx point xx revenue xx crucial xxxxx managers xxx leverage xxxxxxxx different xxxxxx and xxxxxxxxx reports xxxx help xxxxxxxxxx on xxx to xxx a xxxxxxxx Using xxxxxxxx learning xx more xxxxxxxxxxx spread xxxx knowledge xx a xxx that xxxxx t xxxxxxxxx employees xxxxx be xxxxxxx in xxxxxxxxxx the xxxxxxx of xxxxx employees xxxxxxxxxxxxxxx J xxxxx J x June xxxxx Businesses xxxxx Their xxxxxxxx Not xxxx Their xxxxxxxxxx HBRLeonard x September xxxxxxx Deep xxxxxxxxx in xxxx Organization xxx Keep xx HBR

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