Deliverable of - Customer Discovery and EmpathyComplete the empathy map with your current understanding of 4850

INSS 573 Digital Innov & Entrepreneur

Question.4850 - Deliverable 4 of 7 - Customer Discovery and EmpathyComplete the empathy map with your current understanding of the customer (4 points)Update the empathy map after interviewing five customers File: Empathy Map - Editable TemplateThe first set of interviews - engaging with five potential customers - this is testing your idea (15 points)The customer is proposed and interviewedUse five people from your previous deliverableOnly face-to-face interviews will be accepted - Zoom/Teams/FaceTime and In-PersonNO TEXT-BASED INTERVIEWS OR SURVEYS WILL BE ACCEPTEDCustomer pains, gains, and jobs to be done are captured (lead with empathy)Utilize the mock cold email examples that can lead to interviews to help secure the interviewsFile: Mock Cold Email ExamplesInterviews should be consistent across the five customers. Use the attached workbook spreadsheet - include many details - INCLUDE A TRANSCRIPT OF THE INTERVIEW! RECORD THE INTERVIEW IF POSSIBLE!Completed workbook examples can be found in the Interview Templates and Guides section.Please note the examples are Authentic! - These resources came from the Mid Atlantic i-Corp Mini Session in January 2022. I tried to remove all specific names and business details to ensure anonymity and privacy. These slides are not mine. Use the provided customer interview template

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Deliverable xx - xxxxxxxx Discovery xxx Empathy xxx AgnantBowie xxxxx UniversityINSS x -Sprg xxxxxxx Innov xxx Entrepreneur xxxxxxxxx David xxxxxx Ph x April xx Customer xxxxxxxxxxxxxx Name xxxxxxxxx AI xxxx used xx to xxxxx cool xxxxx Members xxx Agnant xxxxxxx AdeoyeKayla xxxxxxx Diandre xxxxxxxxxxxxxxx Modality xxxx Date xxxx March xx PST xxxx Location xxxxxxx Google xxxx link xxxxxx meeting xxx for xxxx Interviewee xxxx John xxxxxxxx Key xxxxxxxxxxxx working xx a xxxxxxxxx consultant xxxx a xxxxx expertise xx years xxxxxxx in xxxxxxxxx MNCs xxxxxxxxxx how xxxxxxxxxxxx it xxx be xx juggle xxxxxxxx client xxxxxxxxx meetings xxx personal xxxxxxxxxxxxxxxx while xxxxxxxx sensitive xxxx He xxxxx a xxxxxx desire xxx tools xxxx integrate xxxx platforms xx already xxxxxxxx like xxxxxx Calendar xxxxxx Gemini xxx Monday xxx implying xxxx he xxxxxx tools xxxx reduces xxx time xxxxx on xxxxxxxx and xxxxx proactive xxxxxxxxxxx and xxxx mentioned xxxx personalized xxxxxxxxxx features xxx a xxxxx factor xx deciding xxxxx productivity xxx to xxxxxx in xxxxxxxxx Details xxxxxxxx Type xxxx Customer xxxx Freelance xxxxxxxxxxxxxx you xxxxx to xxxxx from xxxx customer xx wanted xx understand xxx core xxxxxxxxxxxx of xxxxx task xxxxxxxxxx for xxxxxxxxxxx and xxxxxxxx what xxxxxxxx would xxxxx adoption xx an xx productivity xxxxxxxxx Detail x John xxxxx works xxxx different xxxxx tools xxx different xxxxxxx Trello xxx one xxxxx for xxxxxxx and xxx fragmentation xxxxxxx friction xx he xx wanting x centralized xxxxxxxxx that xxxxx with xxx platforms xxxxxx I xx struggling xxxx scheduling xxxxxxxxx and x would xxxxxxxxx benefit xxxx AI xxxx aids xx suggesting xx optimal xxxxxxx times xxxxx on xxxxxxxx and xxxxxxxxxxxx Detail xx today x world xxxxxxxx tasks xxxxxxxx entry xx a xxxxxx and xxx a xxx of xxxxxxxxx for xxxxxxx he xxxxxxx a xxxx that xxxxxxxxxxxxxx tasks xxxx emails xx messages xxxxxx I xxxxxxx in xxxxxxx security xx my xxxxxxxx protocol xxx wanting xx know xxx AI xxxxxxxxx are xxxx that xxxx help xx streamline xxx optimize xxx work xxxx particularly xx terms xx how xx recommendations xxx positively xxxxxx client xxxxxxxxxxxxx or xxx deadlines x work xxxx Detail xxxx is xxxx to x monthly xxxxxxxxxxxx models xxx would xxxx a xxxx trial xx evaluate xx accuracy xxx integration xxxxxxx in xxxxx of xxxxxxx how xx will xxxxx come xx handy xxxxxxxx Must xxxxx Seamless xxxxxxxxxxx with xxxxxxxx tools xxxx Google xxxxxxxxx Notion xxxxxx Slack xxxx prioritization xxx smart xxxxxxxxx based xx deadlines xxx urgency xxxxxxxx Nice xx Have xxxxxxxxxxxxxxx commands xxx quick xxxxx Visual xxxxxxxxxxxx analytics x g xxxxxx of xxxxxxxxx tasks xxxx saved xxxxxxxx Don x Care xxx the xxxx is xxxxx completed xx long xxx accuracy xxx integrity xx data xxxxxxxx is xxxxxx